cart search

How To Solve Foxwell NT510 On 2002 GM C1500 "The address wasn't understood"

Here's experience with Foxwell NT510 scanner on 2002 GM C1500.
Here's our customer's review about foxwell nt510 :
I received Foxwell NT510 at Jun 28 to work on a 2002 GM C1500. It did not come with the GM software installed, since I specified GM for my included 1 free vehicle make. I was asked to register on website and download the program, my Serial number is NV516040XXXXX.
After successfully registered, I find nothing more. When I select the GM software and attempt to install, the website prompts me to click "here" to install a client, which fails to work.   I've included a screen shot and the result of clicking on the "here" prompt.
I have attempted with both windows 7 and windows 10

Then, their engineer help set my serial number combine with GM program and then I just need update the device by following update procedure: foxscanner update guide
Finally, I figured it out...GM software is loaded. The tool works well. All other features work
Therefore, I think Foxwell NT510 is worth to have one although there are also a little bug, as long as the customer service response fast and help fix it up.