[ Q & A ]Questions you want to know about NT530, NT680 Pro and NT650 Elite
Some frequently asked questions on Foxwell tools.
About NT530(NT510 Elite)
I bought the NT530 with 2 software, but it only shows one free software available, how do I add the second one?
The NT530 comes with no software as default, you can download the first free software according to the update guide here:
After you downloaded the first free software, please give us the S/N and which vehicle you want to add as the second software so that we can activate it for you.
Our email: email@example.com or Whatsapp: +86 13515975739
Will the NT530 able to do **** Functions on my BMW (or Audi Ford GM etc.)?
The detail functions whether the Foxwell tools is able to cover or not, you can check it on official website, here is the link: https://www.foxwelltech.us/support-fun-list.html
Q: I am not able to register NT530 with the free software, it says "S/N already registered", what should I do?
A: Please send the S/N to our after sale email: firstname.lastname@example.org and explain the problem, and we will reset the S/N for you.
Q: I received the device, but it doesn't have the GM software I ordered?
A: The NT530 or NT510 Elite both comes with no software as default, you can download the first free software according to the update guide here:
Q: I am not able to register the S/N , it says S/N not valid.
A: Please double check if you have downloaded the correct installer APP for your device, if your device S/N begins with NV*** or N5B***, it should go to Foxscanner
APP downloaded here: http://www.foxwelltech.com/product/item-340.html
If your S/N begins with N510E*** or N0530***, you should download the Foxassist
APP here: https://www.foxwelltech.us/product-detail-524.html
About NT680 Pro
Q: It doesn't show many functions it should have, what is the problem?
A: Please check if you have changed the language, when you change language, please make sure you have activated the related language(if not, please submite the S/N to us or the Foxwell official support and activate the language) and then download the related software again.